Webinar: ING's BizDevOps journey

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In this episode of The Digital Move, we discussed; how and why ING selected HCL as a strategic partner, and how HCL has become the number one strategic partner for ING supporting them on key strategic programs as Open Banking & Digital Banking platform creation and Regulatory & Know-Your-Customer programs. How ING with HCL's support overcame key challenges 1) Process Challenge - adopting a BizDevOps model for offshore spanning Business, IT and offshore teams, and 2) People Challenge - scaling of the model across ING's organization with training and adoption of new practices by the people involved.​